Leading Provider of Construction and Mining Equipment’s to the Earthmoving Industry
Accrete delivered a SAP EAM/Field Service solution to monitor and improve KPI’s like average response time, repeat cases per equipment, mean time to repair, MTBF, profitability per equipment and more.
Sales Enablement for a High-tech Manufacturer
Deliver an effective and efficient Sales automation solution using SAP Sales Cloud for Sales for the digital age sales teams
Deliver a delightful online B2B shopping experience using SAP Commerce Cloud for Digital Age Customers
Create an enhanced partner portal for distributors, dealers, contractors, and engineers to enable improved partner relationships and provide a consistent and user-friendly digital journey. The new website will be the one stop shop for all partner activities and easy to use with seamless integration to relevant systems.
Improved Complaint handling and Customer Satisfaction for a Global Leading Manufacturer of Barcode and Scanner
Design, develop and implement a Technical-Support Interaction Centre solution to support issue resolution, account identification, enable knowledge management and automation of business processes to improve Customer Satisfaction.
Improved Customer Satisfaction and Loyalty for a Leading Global Manufacturer of Safety Products
Help a Global leader in manufacturing of safety products to revitalize its CRM processes operating on multiple legacy systems in order to achieve high customer satisfaction.
Improved Global Customer Service and Field Service Operations for Global Leader in Robotic Surgical Equipment Manufacturing
Develop a world class, Integrated Customer Support and Field Service solution and retire the legacy systems.
SAP EMEA Roll Out for Logistics, Sales, Service, Financial Processes and Systems
Help Audio and Video equipment, Environmental & Security systems manufacturer to replace their legacy systems with SAP for Logistics, Sales, Procurement, Finance and Customer Service operations in EMEA region.
Drive Multichannel Technical Support Excellence Through Efficient and Automated Processes
Design, develop and implement a Technical-Support Interaction Centre solution to support issue resolution, account identification, enable knowledge management and automation of business processes to improve Customer Satisfaction.