The digital revolution is disrupting Service and Spare Parts Management—for the better. This new digitalization wave represents more than ordering parts online. It focuses a spotlight on the importance of customer satisfaction, streamlines parts identification, simplifying or automating order processing, improving technician productivity, and increasing profits from service operations.
So, what new digitalization wave represents?
It represents ERP-driven, integrated B2B E-commerce to ensure your customers have easy to search, up-to-date part information, 3D parts catalogs, 24/7 order capabilities, add-ons like PIM or EDI, and many more features to use.
In this webinar, we covered:
VP - Global Solutions Delivery - Accrete Solutions
Enterprise Channel Sales Manager - Sana Commerce