Transition from Touchpoints to Customer Journey and Improve Customer Experience
We work with companies to improve customer experience and service operations productivity by digitizing processes. It helps to break information silos and streamlined process for handling all your customer support needs. Accrete help companies to deploy Salesforce Service cloud to let companies communicate with customers on any channel—email, phone, social media, online communities, chat, text, and more.
Salesforce service cloud keep your customers satisfied when they do contact you, Service Cloud makes sure that your customer service and field service reps have all the tools they need to respond effectively to customer questions and requests. Service Cloud boosts the productivity of your service operations by allowing communication on all touch points and supports solving issues in the field.
We offer end-to-end services including CRM Strategy and Implementation roadmap, cloud readiness assessment, Architecture and application design, Business process definition, Full life cycle Implementation, Integration of Salesforce with SAP, Legacy and other third-party applications, Force.com platform development, and Salesforce Managed Services.
