Success Stories
One of the largest global consumer electronics, merchandise, and games software company with e-commerce and physical store sales. They have a global presence and sell in North America, Europe, APAC and ANZ.
Accrete delivered a SAP EAM/Field Service solution to monitor and improve KPI’s like average response time, repeat cases per equipment, mean time to repair, MTBF, profitability per equipment and more.
Deliver an effective and efficient Sales automation solution using SAP Sales Cloud for Sales for the digital age sales teams
Create an enhanced partner portal for distributors, dealers, contractors, and engineers to enable improved partner relationships and provide a consistent and user-friendly digital journey. The new website will be the one stop shop for all partner activities and easy to use with seamless integration to relevant systems.
Design, develop and implement a Technical-Support Interaction Centre solution to support issue resolution, account identification, enable knowledge management and automation of business processes to improve Customer Satisfaction.
Help a Global leader in manufacturing of safety products to revitalize its CRM processes operating on multiple legacy systems in order to achieve high customer satisfaction.
Develop a world class, Integrated Customer Support and Field Service solution and retire the legacy systems.
Help Audio and Video equipment, Environmental & Security systems manufacturer to replace their legacy systems with SAP for Logistics, Sales, Procurement, Finance and Customer Service operations in EMEA region.
Design, develop and implement a Technical-Support Interaction Centre solution to support issue resolution, account identification, enable knowledge management and automation of business processes to improve Customer Satisfaction.
